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Cedant controlled FreeBSD 6.1 dedicated server with no way to access root account (Plesk Management)

July 14, 2007 - 3:40pm
Submitted by gberz3 on July 14, 2007 - 3:40pm.
FreeBSD

Hi All,

A bit of an odd situation. I recently purchased $99/mth dedicated hardware from Cedant. It is running FreeBSD 6.1. The system seems to have no root user, and no way to access it. All of the following fail:

"su" - FAILS (sorry)
"sudo" - FAILS (command not found)
"passwd root" - FAILS (passwd: permission denied)

I can't imagine what in the world is wrong. I've tried various shell settings in the Plesk control panel, but I see no intuitive way to create (if for some strange reason root didn't exist) or edit root access.

Please advise

Regards,
Michael

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